Privacy Policy

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Introduction and Who We Are

Welcome to Starbird Chicken. We are a food service business operating in the United States, committed to providing our customers with high-quality chicken dishes and an exceptional dining experience. We take your privacy seriously and are dedicated to protecting your personal information in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act.

This Privacy Policy applies to all users of our website located at starbirdtasty.click, our online ordering platform, mobile applications (if applicable), and any other digital or in-person services provided by Starbird Chicken. By accessing or using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.

Throughout this document, "Starbird Chicken," "we," "us," or "our" refers to the business operating under the Starbird Chicken brand. "You" or "your" refers to any individual who visits our website, places an order, subscribes to our communications, or otherwise interacts with our services.

Our contact information for privacy-related matters is as follows:

• Email: [email protected]
• Website: starbirdtasty.click

2. Information We Collect

We collect various types of information to provide, maintain, and improve our food services and to deliver a personalized experience to our customers. The categories of information we collect are described below.

2.1 Personal Information You Provide Directly

When you interact with us — whether by creating an account, placing an order, signing up for our loyalty program, or contacting our customer service team — you may voluntarily provide us with personal information, including but not limited to:

• Contact Information: Your full name, email address, phone number, and mailing or delivery address.
• Account Credentials: Username, password, and any other login information if you create an account on our platform.
• Order Information: Details about the food items you order, your dietary preferences, special requests, order history, and transaction details.
• Payment Information: Billing address, credit or debit card details, or other payment method information. Note that payment card data is processed through secure, PCI-DSS compliant third-party payment processors, and we do not store full card numbers on our servers.
• Communications Data: Any messages, feedback, reviews, complaints, or other content you submit to us through contact forms, email, or customer service channels.
• Loyalty and Rewards Program Data: Information relating to your participation in our rewards or loyalty program, including points earned and redeemed, favorite orders, and promotional preferences.
• Survey and Promotional Responses: Information you provide when participating in surveys, sweepstakes, contests, or other promotional activities.

2.2 Information Collected Automatically

When you visit our website or use our digital services, we automatically collect certain technical and usage data, including:

• Device Information: Your device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution, and device identifiers.
• Log Data: IP address, referring URLs, pages visited on our site, time and date of your visit, time spent on pages, links clicked, and other browsing activity.
• Location Data: General geographic location inferred from your IP address, or more precise location data if you grant us permission through your browser or device settings (used for features like finding nearby locations or enabling delivery services).
• Usage Data: Information about how you interact with our website and services, including your search queries, items viewed or added to cart, and navigation patterns.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies (see Section 8 for more details).

2.3 Information From Third Parties

We may also receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account to our services or log in using a social media platform, we may receive certain profile information from that platform, such as your name, profile picture, and email address.
• Delivery Partners: Third-party delivery services (such as DoorDash, Uber Eats, Grubhub, or similar platforms) may share relevant order and contact information with us.
• Analytics Providers: We receive aggregated and anonymized data from analytics services that help us understand website traffic and user behavior.
• Marketing Partners: We may receive contact and demographic information from marketing partners with whom we run joint promotional campaigns.

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, all of which are designed to deliver and improve our food services and enhance your customer experience.

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including communicating with you about order status, preparation, and delivery or pickup.
• To manage your account, including account registration, authentication, and profile management.
• To process payments and refunds and to prevent fraud and unauthorized transactions.
• To facilitate delivery services by sharing your delivery address with our logistics partners.
• To provide customer support and respond to your inquiries, complaints, or feedback.

3.2 Business Operations and Improvement

• To analyze usage patterns on our website and improve the functionality, design, and content of our digital platforms.
• To conduct internal research and development to enhance our menu offerings, pricing, and overall service quality.
• To monitor and maintain the security and integrity of our website and IT infrastructure.
• To train our staff and improve operational efficiency at our locations.
• To conduct audits, detect and prevent fraud, and comply with our legal obligations.

3.3 Marketing and Communications

• To send you promotional emails, newsletters, special offers, and updates about new menu items or limited-time promotions, if you have opted in to receive such communications.
• To display personalized advertisements about Starbird Chicken on our website or on third-party platforms, based on your browsing history and preferences.
• To manage your participation in our loyalty rewards program and send you notifications about your earned points, rewards, or exclusive member offers.
• To conduct surveys or gather feedback about your dining experience.

3.4 Legal and Compliance Purposes

• To comply with applicable federal, state, and local laws, regulations, and legal obligations.
• To respond to lawful requests from government authorities, law enforcement agencies, or courts.
• To enforce our Terms of Service, protect our legal rights, and defend against legal claims.

4. Sharing Your Information With Third Parties

We do not sell your personal information to third parties for their own direct marketing purposes without your explicit consent. However, we may share your information with trusted third parties under the following circumstances:

4.1 Service Providers

We work with carefully selected third-party service providers who assist us in operating our business and delivering our services. These providers are contractually obligated to use your information only for the purposes we specify and in accordance with this Privacy Policy. Categories of service providers include:

• Payment Processors: Companies that securely process credit card and other payment transactions on our behalf.
• Delivery Partners: Third-party delivery platforms that fulfill delivery orders on our behalf.
• Technology and Hosting Providers: Cloud hosting, website infrastructure, and software-as-a-service companies that support our digital operations.
• Analytics Providers: Tools like Google Analytics or similar services that help us analyze website performance and user behavior.
• Email Marketing Platforms: Providers that help us send newsletters, promotional emails, and transactional communications.
• Customer Support Tools: Help desk and live chat platforms that facilitate customer service interactions.

4.2 Business Transfers

In the event that Starbird Chicken undergoes a merger, acquisition, sale of assets, restructuring, or other similar corporate transaction, your personal information may be transferred to the acquiring entity or successor organization. We will notify you of any such change via email or a prominent notice on our website, and the acquiring entity will be required to honor the commitments made in this Privacy Policy.

4.3 Legal Requirements

We may disclose your personal information when we believe in good faith that such disclosure is necessary to:

• Comply with a subpoena, court order, regulatory requirement, or other legal obligation.
• Protect the rights, property, or safety of Starbird Chicken, our customers, employees, or the public.
• Detect, prevent, or investigate fraud, security breaches, or illegal activities.
• Enforce our Terms of Service or other applicable agreements.

4.4 With Your Consent

We may share your personal information with other third parties when you have given us your explicit consent to do so, such as when you participate in co-branded promotions or partner programs.

4.5 Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized data — which cannot reasonably be used to identify you — with business partners, advertisers, or industry research organizations for analytical, research, or marketing purposes.

5. Data Security

We take the security of your personal information seriously and implement a range of administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Security Measures We Employ

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website. Payment information is encrypted during transmission and processed through PCI-DSS compliant payment gateways.
• Access Controls: Access to personal information within our organization is restricted to employees, contractors, and service providers who have a legitimate business need to access it. All personnel with access to personal data are bound by confidentiality obligations.
• Secure Infrastructure: We use reputable cloud hosting providers with enterprise-grade physical and network security measures, including firewalls, intrusion detection systems, and regular vulnerability assessments.
• Data Minimization: We collect only the personal information necessary for the purposes identified in this Privacy Policy and do not retain it longer than needed.
• Regular Security Audits: We periodically review our security practices and update them as necessary to address evolving threats.

5.2 Limitations of Security

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take steps to protect your own information, such as using strong passwords, logging out of your account after use, and being cautious about sharing personal data online.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law, including applicable state data breach notification laws.

6. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights with respect to your personal information. We are committed to honoring these rights and providing you with the tools and information necessary to exercise them.

6.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

6.2 General Privacy Rights for All Users

Regardless of your location, we extend the following rights to all users of our services:

• Right to Access: You may request access to the personal information we hold about you at any time.
• Right to Correction: If your personal information is inaccurate or incomplete, you may request that we correct or update it.
• Right to Deletion: You may request that we delete your personal information, subject to applicable legal requirements and our legitimate business interests.
• Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Opt-Out of Marketing: You may opt out of receiving promotional emails or marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected].

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the following methods:

• Email: [email protected]
• Website: starbirdtasty.click (via the contact form)

We will verify your identity before processing your request to ensure that we are disclosing or modifying information only at the direction of the appropriate individual. We will respond to verifiable consumer requests within 45 days of receipt, with the possibility of a one-time 45-day extension where reasonably necessary, provided we give you prior notice of the extension.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law. The specific retention periods we apply vary depending on the category of data and the purpose for which it is used:

When personal information is no longer needed for its original purpose and there is no legal obligation to retain it, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal procedures.

8. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage, and other similar tracking technologies on our website at starbirdtasty.click to enhance your browsing experience, analyze site traffic, and deliver relevant advertising.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the functioning of our website and cannot be disabled. They enable core features such as logging into your account, adding items to your cart, and processing orders.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use tools such as Google Analytics for this purpose.
• Functionality Cookies: These cookies remember your preferences, such as your saved addresses, dietary preferences, or language settings, to provide a personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests, both on our website and on third-party platforms. They may track your browsing activity across websites.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most web browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that if you disable certain cookies, some parts of our website may not function correctly or you may lose access to certain features.

For more detailed information about the specific cookies we use, their purposes, and your options for managing them, please refer to our Cookie Policy.

You may also opt out of interest-based advertising through the Digital Advertising Alliance (DAA) at www.aboutads.info or the Network Advertising Initiative (NAI) at www.networkadvertising.org.

9. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 13 in violation of the Children's Online Privacy Protection Act (COPPA), or from individuals under the age of 18 without appropriate parental consent where required by applicable law.

If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records. If you believe that we may have collected information from a child under 13, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

Parents and guardians who believe their child has provided us with personal information without consent are encouraged to contact us, and we will cooperate fully to address the matter.

10. International Data Transfers

Starbird Chicken is a United States-based business, and the personal information we collect is primarily processed and stored on servers located in the United States. If you are accessing our services from outside the United States, please be aware that your personal information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your home country.

By using our services and submitting your personal information, you acknowledge and consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.

Where we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information and that such transfers comply with applicable legal requirements. If you have questions about the safeguards we use for international data transfers, please contact us at [email protected].

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services, including social media platforms, delivery service platforms, and promotional partner websites. These third-party sites have their own privacy policies, which we encourage you to review. Starbird Chicken is not responsible for the privacy practices, content, or security of any third-party websites or services that you access through links on our website.

The inclusion of a link on our website does not imply our endorsement of the linked site or service. You access third-party sites at your own risk, and your interactions with those sites are governed by their respective privacy policies and terms of service.

12. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not wish to have your browsing activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to browser DNT signals. We continue to monitor developments in this area and will update our practices as standards evolve.

California residents may also exercise their rights under the "Shine the Light" law (California Civil Code Section 1798.83), which allows residents to request information about what personal information has been shared with third parties for direct marketing purposes. To make such a request, please contact us at [email protected].

13. California Residents — Additional Disclosures

In addition to the rights described in Section 6, California residents have specific rights and protections under the CCPA/CPRA. The following additional disclosures apply to California residents:

13.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information, as defined by the CCPA:

• Identifiers (e.g., name, email address, IP address, account name)
• Commercial information (e.g., records of products or services purchased, order history)
• Internet or other electronic network activity information (e.g., browsing history, search queries on our website)
• Geolocation data (e.g., approximate location based on IP address, precise location with consent)
• Inferences drawn from personal information (e.g., consumer preferences, dietary habits)

13.2 Business or Commercial Purpose for Collection

We collect the above categories of personal information for the business and commercial purposes described in Section 3 of this Privacy Policy.

13.3 Authorized Agent

California residents may designate an authorized agent to submit a consumer rights request on their behalf. To use an authorized agent, you must provide the agent with written permission to submit the request, and we may require verification of both your identity and the agent's authorization before processing the request.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for any other legitimate business reason. When we make material changes to this Policy, we will notify you by:

• Posting the updated Privacy Policy on our website at starbirdtasty.click with a revised "Last Updated" date;
• Sending an email notification to the email address associated with your account (where we have your email address on file); and/or
• Displaying a prominent notice on our website homepage.

Your continued use of our website or services after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response to your inquiry, you have the right to file a complaint with the relevant data protection authority.

15.1 Federal Trade Commission (FTC)

In the United States, the Federal Trade Commission (FTC) is the primary federal agency responsible for enforcing consumer privacy protections and unfair or deceptive trade practices. You may file a complaint with the FTC at:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

15.2 California Attorney General (for California Residents)

If you are a California resident and believe that your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Attorney General's Office or the California Privacy Protection Agency (CPPA):

• California Attorney General: oag.ca.gov/privacy/ccpa
• California Privacy Protection Agency (CPPA): cppa.ca.gov

15.3 State Attorneys General

Residents of other U.S. states may contact their respective State Attorney General's office to understand and exercise their privacy rights under applicable state law.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and thoroughly.

When contacting us about a privacy matter, please include your full name, contact information, and a clear description of your request or concern so that we can respond to you effectively and in a timely manner.

We aim to respond to all privacy-related inquiries within 30 days of receipt. For verifiable consumer requests under the CCPA/CPRA, we will respond within 45 days, with the possibility of a 45-day extension where necessary.

This Privacy Policy was last updated on June 12, 2026. Previous versions of this Privacy Policy are available upon request by contacting us at [email protected].